While every effort is made that all goods dispatched are in perfect order, Monster Couture cannot take any responsibility for goods lost or damaged in transit.
If damaged goods are received please contact us within 5 business days and return the goods with labels and packaging. Monster Couture will replace faulty items on approval of fault. No postage will be charged on replacement of faulty items. If, for any reason we no longer have the product in stock we will offer you an exchange or a refund. Please allow 14 business days for refund to be processed.
We are unable to provide a refund if you change your mind.
Please contact us by phone 61 3 9530 5199 or